We gladly accept returns and exchanges of new unworn items.
We want you to love your Lotus Tribe Clothing, if for any reason you decide it isn't right for you, we accept returns on new unworn items for exchange or refund.
*Items cannot be returned if they are worn or not in its original condition.
Intimate items (such as underwear) cannot be returned or exchanged due to health/hygiene reasons - unless they arrive damaged or defective and are unworn.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Exchanges will be shipped free of charge.
How to initiate a return :
1. Reach out within 7 days of delivery by email at lotustribeclothing@gmail.com
You will receive a Return Authorization number.
2. Dispatch items back within 14 days of delivery
Include the RA# on the package. Use original packaging if possible.
3. Upon receiving your return an exchange will be shipped or refund issued.
Questions? Please get in touch on the email above and we will be happy to help.
Yoga Wear can be washed by hand or in the machine and tumble or hang dried. We suggest using a tumble dryer at least every 4th washing to keep the original size and shape. This include all cotton/spandex blend stretchy items such as bras, undies and yoga wear.
Goddess Wear made of our signature viscose/spandex eco tree-pulp fabric can be washed by hand or in the machine in cold water and tumble or hang dried. This includes Devi, DewDrop and Ninja Tops as well as most of our stretchy skirts.
Patchwork items should always be Hand Washed in cold water and hung dry. All 100% cotton and 100% rayon items will have shrinkage if a machine dryer is used.
Our Merkaki and Island Collections are preshrunk in the making of the garments. We do suggest hand wash or using a mesh washing bag on Delicate is using a machine. You can then hang dry or machine dry.
We have simple suggestions to keep your clothes in good condition with as little environmental impact as possible. We recommend washing with a natural, mild, no phosphate detergent (such as Dr. Bronners Pure Castile Liquid Soap) whether hand or machine washing. Harsh detergents, bleach, fabric softners and other chemical additives damage your clothing and the environment. Hang drying reduces your energy consumption and associated impacts. The more kind you are to your clothing, the longer it will last.
