We gladly accept returns and exchanges of new unworn items.

We want you to love your Lotus Tribe Clothing, if for any reason you decide it isn't right for you, we accept returns for exchange or refund. *Underwear, Patchwork Collection and discontinued items are not eligible for return or exchange.

Returns and exchanges are only accepted on items that are unwashed, unworn, and in original condition. Any item returned showing signs of washing, drying, wear, alteration, shrinkage, or odor will be denied and will not be eligible for refund or exchange.

Buyers are responsible for return postage costs. We suggest using the cheapest option from USPS and recommend saving the receipt with tracking number for your records.

How to initiate a return :

1. Reach out to us within 7 days of delivery by email at lotustribeclothing@gmail.com Please include your order number and the items you wish to return.

2. You will receive a reply by email with the address and Return Authorization number.

3. Dispatch items back within 14 days of delivery.
    Include the RA# on the package. Use original packaging if possible.  

4. Once received, inspected, approved and processed we can ship an exchange or issue a refund, whichever you prefer. 
*If your return is not in the same condition we sent it to you, for example it has been worn, washed, is wadded up, has deodorant marks, pet hair, odors etc. then no refund will be issued. Please be kind enough to return it neatly folded and completely clean, they way we sent it to you. 

Exchanges will be shipped free of charge for domestic orders within the USA.

International Returns/ Exchanges

Due to high customs fees and international shipping costs, we’re unable to accept international returns or exchanges at this time. We strongly encourage international customers to review sizing charts and product descriptions carefully before placing an order. If you have any questions about fit or materials, please contact us prior to purchasing.

Lotus Tribe is not responsible for lost or stolen packages. Any transit issues should be directed towards the carrier company. 

Please keep in mind we are a very small team, but are always working to provide you with the most seamless customer experience possible!

Questions? Email us and we will be happy to help.
LotusTribeClothing@gmail.com